Privacy Policy

Privacy Policy for AI Social Optimizer

Effective Date: 1st January 2025

At AI Social Optimizer, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy ("Policy") outlines the types of data we collect, how we use it, and how we protect it.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you register for an account or use our Service, we may collect personal information such as your name, email address, and payment details.

  • Content Information: We collect data related to the content you generate, including the social media posts created through our AI service, as well as any logs and metadata associated with those posts. This is necessary to improve the platform, ensure compliance with our Terms of Service, and prevent misuse of the Service.

  • Usage Data: We collect data about how you interact with the Service, including pages visited, actions taken, and other usage information. This helps us improve the platform and monitor its performance.

2. Use of Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Service: We use the data to operate, maintain, and improve the Service, ensuring it functions as expected.

  • To Monitor and Ensure Compliance: We retain logs of the content you generate to ensure compliance with our Terms of Service and prevent misuse, including political or NSFW content.

  • Analytics and Performance Monitoring: We use third-party services like PostHog to gather analytics data, helping us understand how users interact with the platform. This allows us to improve the user experience, troubleshoot issues, and optimize performance.

    PostHog is GDPR-compliant, meaning it processes data in a way that adheres to European Union data protection standards.

  • Communication: We may use your email address to send important updates, service-related announcements, or information about your account.

3. Third-Party Services

  • PostHog Analytics: We use PostHog for data analytics to track user interactions and behavior within the platform. PostHog is GDPR-compliant and helps us gather insights on how the Service is being used. No personally identifiable information is shared with PostHog unless explicitly required by the functionality of the Service. You can review PostHog's privacy policy at [PostHog Privacy Policy Link].

  • Payment Processors: For subscription payments, we use third-party payment processors. These processors handle your payment information securely and in accordance with their own privacy policies. We do not store or process your payment details directly.

4. Data Retention

We retain your personal information and generated content for as long as your account is active or as needed to provide you with the Service. We may also retain certain data for compliance with legal obligations, disputes, or to enforce our agreements. Content logs are retained to monitor compliance with our Terms of Service and ensure the integrity of the platform.

If you wish to delete your account or request that we no longer retain your data, you can contact us using the details provided below.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, please note that no method of transmission over the internet or method of electronic storage is completely secure.

6. Your Rights

As a user of AI Social Optimizer, you have certain rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you.

  • Correction: You may request correction of any inaccurate or incomplete data.

  • Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain it.

  • Opt-out of Analytics: You can opt-out of having your data used for analytics by disabling cookies or by contacting us directly. Please note that this may impact your experience with the platform.

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR). If you wish to exercise any of these rights, please contact us using the information provided below.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies help us improve our platform and personalize your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where data protection laws may differ. By using the Service, you consent to the transfer of your data to jurisdictions outside of your location, including those governed by the European Union and the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised Policy on this page and update the effective date at the top of this Policy. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Email: contact@aisocialoptimizer.com

By using AI Social Optimizer, you consent to the collection and use of your personal information in accordance with this Privacy Policy.